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Grounded · Refusal-first · Hinglish-native

The store assistant that closes the sale — and never makes one up.

PapChat answers from your real catalog and policies, cites the source on every reply, and refuses when it isn't sure. One flat price, one script tag, fifteen-minute install.

reading every product

Before it answers

It reads your whole store first.

Every product, FAQ, and policy page gets ingested and indexed privately. So when a shopper asks, the answer is pulled straight from your store — never improvised, never from the open web.

Grounded, not guessed

Every answer comes with receipts.

A generic bot invents a confident, wrong pick. PapChat surfaces the real one from your catalog, shows the exact sources behind it, and walks the shopper to checkout — an answer they can buy on.

How it works

Retrieve, ground, then answer — or refuse.

  1. 01

    Retrieve

    Every question searches your real catalog, FAQ, and policies for the passages that could answer it.

  2. 02

    Ground

    The reply is written only from those retrieved passages, and cites the exact chunk it used.

  3. 03

    Answer or refuse

    Above the confidence threshold it answers; below it, it refuses and offers a human — never a guess.

Discovery, not deflection

“Find me a gift,” answered like your best salesperson.

Shoppers don't browse SKUs — they describe a person. PapChat reads the intent, searches your real catalog, and surfaces the one thing that actually fits. Ask again, it refines.

Shopper

Gift for my dad — he's obsessed with coffee. Under $80.

PapChat

For a coffee lover under $80, this is the one people gift most:

Hario V60 Pour-Over Set · $68
Shopper

He already has a dripper. Something he wouldn't buy himself?

PapChat

Then skip the gear and gift the coffee — three rare roasts he'd never splurge on:

Single-Origin Tasting Flight · $74
Top-rated coffee gift

Hario V60 Pour-Over Set

Ceramic dripper, glass server, and a starter pack of 40 filters.

$68 4.9
Catalog · Gifts under $80

Why it converts where generic bots churn.

Grounded in your catalog

Every answer is retrieved from your products, FAQ, and return policy — and cites the chunk it came from.

Refuses over guessing

Below its confidence threshold it says so and offers a human, instead of inventing a wrong answer that costs you trust.

One flat price

A predictable subscription with published conversation caps. No per-resolution metering, no end-of-month surprises.

Themed to your store

Brand voice, colors, and store-specific terms — the assistant reads like your team, not a generic bot.

The receipts

Grounded pays for itself.

8–31%

conversion liftdepending on integration depth

≤ $0.02

cost per conversationvs ~$0.90–1.00 on Gorgias + Intercom

40–60%

semantic cache hit rateper tenant within 30 days

≤ 600 ms

time to first tokenp50, cache-miss

Installs in one line

Paste one script tag. The widget appears, nothing blocks.

<script async src="https://cdn.papchat.online/loader.js?apiKey=pk_test_demo"></script>

Drop it in your site's <head>. The sub-2 KB loader lazy-loads the rest inside a Shadow DOM, so your page stays fast.

Live on this page

The assistant in the corner is the real product.

Not a video, not a mockup — the same widget your store would embed, grounded on a sample catalog. Ask it something, or open the full demo store.

Open the demo store

↘ The live assistant is in the corner

Turn questions into checkouts.

Spin up a themed, grounded assistant on your store today.